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SolutionsOne provides professional support from a courteous, knowledgeable staff. You can reach our support staff using our user-friendly Internet Help Desk. Support is only a click away! Providing the ultimate in flexibility, SolutionsOne caters its support program around your schedule. With 24/7 support available, you need not be more than a minute or two away from our experienced technical support personnel. |
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| Support Options |
All of our products and custom developed applications come with ninety days of standard support. At the end of the ninety day period, our customers have the option to purchase a custom support aggreement. |
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| Standard Package |
Our standard support package makes our technical support personnel available to you Monday through Friday from 9:00 am to 5:00 pm (Pacific Standard Time). |
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| Premium Package |
If your application is mission critical, requiring support around the clock, our premium support package is what you need. Premium support makes our technical support personnel available to you 24 hours a day, 7 days a week. |
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| Has your support agreement expired? |
If your support agreement has expired and you wish to extend it, you can contact us via email at sales-service@solutionsone.com or call us at (714) 470-6831 |